BANNED FOR LIFE

BANNED FOR LIFE TERMS OF SERVICE

Effective Date: July 14, 2026
Last Updated: July 14, 2026

#1. Agreement to These Terms

These Terms of Service (these “Terms”) are a binding agreement between you and Kontracts Corp., a Delaware Corporation doing business as Banned for Life (“BFL,” “we,” “us,” or “our”). These Terms govern your access to and use of the Banned for Life website, iOS application, related applications, features, communications, and services that link to these Terms (collectively, the “Service”).

By creating an account, clicking to accept these Terms, accessing the Service, or using the Service, you agree to these Terms, our Posting Guidelines, our Privacy Policy, and any additional terms presented to you for a particular feature. If you do not agree, do not access or use the Service.

PLEASE READ SECTION 20 CAREFULLY. SUBJECT TO LIMITED EXCEPTIONS AND APPLICABLE LAW, IT REQUIRES INDIVIDUAL ARBITRATION OF DISPUTES AND WAIVES JURY TRIALS AND CLASS OR REPRESENTATIVE ACTIONS. YOU MAY OPT OUT OF ARBITRATION AS DESCRIBED IN SECTION 20.

#2. The Service

BFL is an online platform through which users may find or add businesses and other places, publish firsthand reports about their experiences, assign a one-to-three “Lifetime Ban” rating, upload photographs or other permitted media, comment on and react to reports, and use related social and reporting features.

#2.1 User reports are user-generated content

Reports, ratings, comments, photographs, profile information, and other material submitted by users are User Content. User Content reflects the statements, opinions, and experiences of the user who submitted it. BFL does not adopt, endorse, certify, guarantee, or represent that User Content is true, complete, current, fair, or supported by evidence merely because it appears on the Service.

#2.2 BFL is not a rating authority or adjudicator

A “Lifetime Ban” is a user-selected expression of dissatisfaction. It is not a governmental sanction, legal determination, safety certification, or finding by BFL. Aggregate scores and report counts summarize activity on the Service using the methodology we disclose. They do not establish that a business or person engaged in misconduct.

#2.3 No professional advice

The Service and User Content do not provide legal, medical, health, safety, financial, or other professional advice. Do not delay contacting emergency services, a regulator, law enforcement, a health professional, or another qualified adviser because of content on the Service. The Service is not an emergency-reporting system.

#2.4 Changes to the Service

We may add, modify, restrict, suspend, or discontinue any part of the Service. We do not guarantee that any feature, account, report, listing, or content will remain available. Where required by law, we will provide notice of a material change.

#3. Eligibility

You may use the Service only if:

  1. you are at least 18 years old;
  2. you can enter into a binding agreement with us;
  3. you are not prohibited from using the Service under applicable law;
  4. you are not located in a country or region subject to a comprehensive U.S. government embargo or designated by the U.S. government as supporting terrorism; and
  5. you are not identified on a U.S. government list of prohibited or restricted parties.

The Service is not directed to children, and we do not knowingly permit anyone under 18 to create an account. If we learn that an account belongs to a person under 18, we may suspend or delete it and associated information, subject to legal preservation requirements.

If you use the Service for a company or other organization, you represent that you are authorized to bind that organization to these Terms. In that case, “you” includes both you and the organization.

#4. Accounts and Account Security

Some features require an account. You agree to:

You may not sell, transfer, license, rent, share, or provide another person access to your account. You may not create an account for someone else without authorization, impersonate another person or entity, or evade a suspension or restriction by creating another account.

We may require identity, email, or other verification. Verification indicates only that specified verification steps were completed. It is not an endorsement or guarantee of a user, business, report, or response.

#5. License to Use the Service

Subject to these Terms, we grant you a limited, personal, revocable, nonexclusive, nontransferable, and nonsublicensable license to access and use the Service for its intended purposes.

For the BFL iOS application, this license is limited to use on Apple-branded products that you own or control and as permitted by the Apple Media Services Terms and Conditions, including applicable Usage Rules. The application may also be accessed and used by other accounts associated with the purchaser through Family Sharing or other Apple-supported features where permitted.

Except as expressly permitted by us in writing, you may not:

#6. Your Content

#6.1 Ownership

As between you and BFL, you retain any ownership rights you have in User Content you submit. You are solely responsible for your User Content and the consequences of submitting it.

#6.2 License to BFL

When you submit User Content, you grant BFL and its affiliates a worldwide, nonexclusive, royalty-free, fully paid, transferable, and sublicensable license to host, store, cache, reproduce, process, format, adapt for technical and accessibility purposes, translate, publish, display, perform, distribute, transmit, moderate, analyze, create previews and excerpts from, and otherwise use that User Content:

  1. to operate, secure, improve, promote, and provide the Service;
  2. to display and distribute the User Content through the Service and related BFL communications;
  3. to investigate reports, disputes, abuse, fraud, and legal claims;
  4. to enforce these Terms and our policies; and
  5. to comply with law and preserve evidence.

This license allows us to make technical modifications such as resizing an image, stripping metadata, generating a thumbnail, converting file formats, displaying an excerpt, adding accessibility text, or formatting content for different devices. It does not transfer ownership of your User Content to us.

The license continues for as long as your User Content remains on the Service and for a reasonable period afterward in backups, security records, moderation records, legal files, and other systems where immediate deletion is not technically feasible or is not legally appropriate. If another user has shared, quoted, or interacted with your content, deleting your content may not remove every reference to it.

#6.3 Public nature of User Content

Unless a feature is expressly identified as private, User Content may be public and may be viewed, copied, indexed, quoted, discussed, or shared by others. Do not submit anything you expect to remain confidential. We cannot control uses of public content by third parties outside the Service.

#6.4 Your representations and warranties

Each time you submit User Content, you represent and warrant that:

  1. you are at least 18 years old and are submitting the content through your own authorized account;
  2. your report describes an experience you personally had or directly witnessed, except where the Service clearly permits another identified type of submission;
  3. factual statements are truthful and accurate to the best of your knowledge after reasonable consideration;
  4. opinions are honestly held and are distinguishable from factual assertions;
  5. you have not knowingly omitted material context in a manner that makes the submission misleading;
  6. you have the rights, permissions, and lawful basis necessary to submit all text, photographs, and other material;
  7. your content does not violate privacy, publicity, confidentiality, intellectual-property, contractual, or other rights;
  8. you have not received an undisclosed payment, discount, refund, free product, benefit, or other incentive for the submission;
  9. you are not submitting the content on behalf of a competitor or for an improper commercial purpose;
  10. you are not using publication or removal of the content to demand money, goods, services, refunds, or other benefits;
  11. the content complies with the Posting Guidelines and applicable law; and
  12. any material edits you later make will also satisfy these representations.

#6.5 No confidentiality or privilege

Submitting information to BFL does not create an attorney-client, fiduciary, confidential, or other special relationship. Do not submit privileged communications, trade secrets, protected health information, full payment-card data, government identification numbers, or other information that you are not authorized to disclose.

#7. Posting Guidelines and Prohibited Conduct

You must comply with the Posting Guidelines, which are incorporated into these Terms. Without limiting those Guidelines, you may not use the Service to:

#8. Ratings, Listings, and Business Information

#8.1 Lifetime Ban ratings

A Lifetime Ban rating communicates the submitting user’s assessment of the user’s experience:

These descriptions are editorial labels, not objective measurements. We may change labels, calculation methods, display criteria, fraud controls, or ranking systems to protect the Service and its users.

#8.2 Place information

Business names, categories, locations, hours, maps, contact information, and other place data may come from users, businesses, public sources, or third-party providers. This information may be inaccurate, incomplete, or outdated. You should verify important information directly with the business or another reliable source.

#8.3 Adding or correcting a place

You may add or propose a correction to a place only if the information is accurate and you are authorized to submit any nonpublic information. We may merge duplicates, correct information, reject changes, or preserve prior data for audit and dispute purposes.

#9. Reserved

#10. Moderation, Investigations, and Enforcement

#10.1 Our rights

We may, but are not obligated to, review, screen, filter, label, restrict, demote, refuse, preserve, remove, or restore User Content. We may warn users; require edits or additional information; disable features; limit distribution; suspend or terminate accounts; merge listings; place content under review; or take other action we reasonably consider appropriate.

We may act based on automated signals, user reports, business disputes, moderator review, legal risk, safety concerns, suspected manipulation, or other information. Automated tools are screening aids and do not establish that content is true, false, lawful, or unlawful.

#10.2 No duty to monitor

Our moderation rights do not create a general duty to monitor the Service, verify User Content, investigate every complaint, or resolve disputes between users and businesses. We do not guarantee that prohibited content will be detected or removed.

#10.3 Requests for information or edits

We may ask a contributor to provide additional context, clarify a statement, redact personal information, identify the basis for a serious allegation, or revise content. Failure to respond may result in restriction or removal, but a request does not mean that BFL has determined the content is false.

#10.4 Appeals and corrections

Where offered, you may appeal a moderation decision or request a correction through the procedures identified in the notice or on the Service. Appeals must be truthful and must not be abusive or duplicative. We may limit repeated appeals concerning the same decision.

#10.5 Preservation and disclosure

We may preserve content, account information, logs, reports, and moderation records when reasonably necessary for safety, security, fraud prevention, legal compliance, a dispute, an anticipated claim, or enforcement of these Terms. We may disclose information as described in the Privacy Policy and as required or permitted by law.

#11. Reporting Content, Disputes, and Legal Requests

You may report content using in-product tools or the contact information below. Provide the exact URL or content identifier, the specific statement or material at issue, the reason for the request, your relationship to the matter, and supporting information.

Submitting a complaint does not guarantee removal. We may provide a complaint or supporting information to the user who submitted the challenged content, subject to safety, privacy, and legal considerations. Do not submit information that you are not authorized to disclose.

#12. Feedback

If you submit ideas, suggestions, or other feedback about the Service (“Feedback”), you grant us a perpetual, irrevocable, worldwide, transferable, sublicensable, royalty-free, and fully paid license to use and commercialize the Feedback for any lawful purpose without restriction or compensation. This section does not apply to personal information included in Feedback, which remains subject to the Privacy Policy.

#13. Our Intellectual Property

The Service, including its software, design, illustrations, text created by BFL, graphics, logos, trademarks, interfaces, compilations, and other BFL materials, is owned by or licensed to BFL and is protected by intellectual-property and other laws. Except for the limited license in Section 5, no right is granted to you.

“Banned for Life,” the Lifetime Ban symbols, and related names and designs are trademarks or trade dress of BFL or its licensors. You may not use them in a way that suggests sponsorship, affiliation, or endorsement without written permission.

#14. Third-Party Services and Content

The Service may use or link to third-party services, including map, place-information, identity, email, hosting, and storage providers. Your use of a third-party service may be governed by that provider’s terms and privacy policy. You must comply with applicable third-party terms when using the Service.

We do not control and are not responsible for third-party services, content, availability, security, or practices. A link, map result, sign-in option, or integration does not constitute endorsement.

#15. Privacy

Our Privacy Policy explains how we collect, use, disclose, retain, and protect information. By using the Service, you acknowledge the practices described there. Do not use the Service if you do not agree with those practices.

We respect intellectual-property rights. We may terminate, in appropriate circumstances, users whom we determine are repeat infringers. We may also restrict or terminate accounts for other repeated intellectual-property violations, whether or not every complaint results in a formal legal determination.

#17. Suspension and Termination

You may stop using the Service at any time and may request account deletion through the Service or by contacting bannedforlifeapp@gmail.com.

We may suspend, restrict, or terminate your access, remove content, or refuse future registration if we reasonably believe that:

Where appropriate, we may provide notice and an opportunity to appeal. We may act without advance notice when reasonably necessary for safety, security, legal compliance, fraud prevention, or protection of the Service.

Upon termination, the license granted to you ends. Sections that by their nature should survive will survive, including Sections 6, 10 through 14, and 16 through 23.

#18. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” BFL AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS DISCLAIM ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, AND WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

Without limiting the foregoing, we do not warrant that:

Some jurisdictions do not allow certain disclaimers, so some of the above may not apply to you.

#19. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BFL AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES; LOSS OF PROFITS, REVENUE, DATA, BUSINESS, REPUTATION, OR GOODWILL; PERSONAL OR BUSINESS DISPUTES; OR THE COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF BFL AND THE OTHER BFL PARTIES FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID BFL FOR THE SERVICE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) US$100.

The limitations in this Section apply regardless of the form of action and even if a remedy fails of its essential purpose. They do not apply to liability that cannot lawfully be excluded or limited. Your jurisdiction may provide additional rights.

#20. Dispute Resolution; Arbitration; Class-Action Waiver

#20.1 Informal dispute process

Before filing a lawsuit or arbitration, the party asserting a dispute must send an individualized written notice (“Dispute Notice”) to the other party and attempt in good faith to resolve the matter for at least 30 days.

Notices to BFL must be sent by email to bannedforlifeapp@gmail.com and by certified mail or nationally recognized overnight delivery to Kontracts Corp., c/o Harvard Business Services, Inc., 16192 Coastal Highway, Lewes, Delaware 19958, Attn: Legal. The notice must include the sender’s name, account email or username, contact information, a description of the dispute, supporting facts, and the relief requested. BFL may send a Dispute Notice to the email or mailing address associated with your account.

Any applicable limitations period will be tolled during the 30-day informal period to the extent permitted by law.

#20.2 Agreement to arbitrate

Except for matters described in Section 20.3, you and BFL agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Service, User Content, communications, or the relationship between you and BFL will be resolved by binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules then in effect.

The Federal Arbitration Act governs the interpretation and enforcement of this arbitration agreement. The arbitrator has exclusive authority to resolve disputes about the interpretation, applicability, enforceability, or formation of this arbitration agreement, except that a court of competent jurisdiction will decide disputes concerning the class-action waiver in Section 20.4.

The arbitration may be conducted by telephone, video conference, written submissions, or an in-person hearing reasonably convenient to you, as determined under the AAA rules and applicable law. BFL will pay arbitration fees to the extent required by the AAA rules or applicable law. Each party will bear its own attorneys’ fees unless an award is authorized by law or these Terms.

#20.3 Exceptions

Either party may:

  1. bring an eligible individual action in small-claims court;
  2. seek temporary or preliminary injunctive relief in court to prevent imminent misuse of intellectual property, unauthorized access, data-security harm, threats, or other irreparable harm; or
  3. report a matter to a governmental agency, which may pursue relief where authorized.

#20.4 No class or representative proceedings

YOU AND BFL AGREE THAT EACH MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF, CLASS MEMBER, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION. Unless both parties agree, an arbitrator may not consolidate claims of more than one person or preside over any representative proceeding.

#20.5 Jury-trial waiver

To the extent any dispute proceeds in court, YOU AND BFL KNOWINGLY AND VOLUNTARILY WAIVE THE RIGHT TO A JURY TRIAL to the maximum extent permitted by law.

#20.6 Opt-out right

You may opt out of Sections 20.2 through 20.5 by sending an email to bannedforlifeapp@gmail.com within 30 days after you first accept these Terms. Your notice must include your full name, account email, username, mailing address, and an unambiguous statement that you opt out of arbitration. Opting out will not affect any other provision of these Terms.

#20.7 Court venue for non-arbitrable disputes

Any dispute not subject to arbitration or small-claims court must be brought exclusively in the state or federal courts located in the State of Delaware, and each party consents to personal jurisdiction and venue there, except where applicable consumer law requires otherwise.

#21. Indemnification

To the maximum extent permitted by law, you will defend, indemnify, and hold harmless BFL and its affiliates, officers, directors, employees, agents, licensors, and service providers from claims, demands, proceedings, damages, judgments, settlements, penalties, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to:

  1. your User Content;
  2. your use or misuse of the Service;
  3. your violation of these Terms or the Posting Guidelines;
  4. your violation of law or another person’s rights;
  5. a dispute between you and a business, user, or other third party; or
  6. your fraud, willful misconduct, or negligence.

We may control the defense and settlement of a matter subject to indemnification, and you agree to cooperate. You may not settle a claim in a manner that admits fault by, imposes obligations on, or fails to fully release a BFL party without our prior written consent. This Section does not require a consumer to indemnify BFL to the extent prohibited by applicable law.

#22. Apple App Store Terms

If you access the Service through an iOS application downloaded from Apple’s App Store, you and BFL acknowledge and agree that:

  1. these Terms are between you and BFL, not Apple Inc. (“Apple”), and BFL, not Apple, is solely responsible for the application and its content;
  2. your license to the application is limited as stated in Section 5 and may not conflict with Apple’s applicable usage rules;
  3. BFL is solely responsible for maintenance and support, and Apple has no obligation to provide maintenance or support;
  4. to the extent a warranty cannot be disclaimed and the application fails to conform to it, you may notify Apple and Apple may refund the purchase price, if any; to the maximum extent permitted by law, Apple has no other warranty obligation;
  5. BFL, not Apple, is responsible for addressing claims relating to the application or your possession or use of it, including product-liability, legal-compliance, consumer-protection, and privacy claims;
  6. BFL, not Apple, is responsible for investigating, defending, settling, and discharging a third-party claim that the application or its use infringes intellectual-property rights;
  7. you must comply with applicable third-party terms when using the application;
  8. the developer’s name, address, telephone number, and email for questions or claims are provided in Section 24; and
  9. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce these Terms against you as third-party beneficiaries upon your acceptance.

#23. General Terms

#23.1 Governing law

Except as otherwise required by applicable law or provided in Section 20, these Terms are governed by the laws of the State of Delaware without regard to conflict-of-law principles.

#23.2 Changes to these Terms

We may update these Terms. If a change is material, we will provide notice through the Service, by email, or by another reasonable method before the change takes effect where required. The updated Terms will state the effective date. Your continued use after the effective date constitutes acceptance to the extent permitted by law. If you do not agree, you must stop using the Service and may request account deletion.

#23.3 Assignment

You may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, financing, reorganization, sale of assets, change of control, or by operation of law, subject to applicable law.

#23.4 No waiver

A failure to enforce a provision is not a waiver. A waiver must be in writing and signed by the party granting it.

#23.5 Severability

If a provision is held unenforceable, it will be enforced to the maximum extent permitted, and the remaining provisions will remain effective. If Section 20.4 is held unenforceable as to a particular claim or remedy, that claim or remedy will proceed in court after all arbitrable matters are resolved, unless applicable law requires otherwise.

#23.6 Entire agreement

These Terms, the Posting Guidelines, the Privacy Policy, and any additional terms expressly incorporated into them constitute the entire agreement concerning the Service and supersede prior or contemporaneous agreements concerning the same subject.

#23.7 No third-party beneficiaries

Except for Apple and its subsidiaries as stated in Section 22 and the BFL parties protected under Sections 18, 19, and 21, these Terms do not create third-party beneficiary rights.

#23.8 Force majeure

We are not liable for delay or failure caused by events beyond our reasonable control, including natural disasters, labor disputes, war, terrorism, civil unrest, internet or utility failures, provider outages, cyberattacks, governmental action, or epidemics.

#23.9 Interpretation

Section headings are for convenience. “Including” means “including without limitation.” Electronic communications and records satisfy requirements for writing to the extent permitted by law.

#24. Contact Information

Kontracts Corp.
Doing business as Banned for Life
c/o Harvard Business Services, Inc., 16192 Coastal Highway
Lewes, Delaware 19958
Telephone: 561-320-3663
General support: bannedforlifeapp@gmail.com
Legal notices: bannedforlifeapp@gmail.com
Privacy requests: bannedforlifeapp@gmail.com