BANNED FOR LIFE POSTING GUIDELINES
Effective Date: July 14, 2026
Last Updated: July 15, 2026
These Posting Guidelines explain what users may and may not submit to Banned for Life. They apply to reports, Lifetime Ban ratings, comments, replies, photographs, profile information, place edits, flags, and all other user-submitted material (“Content”).
These Guidelines are incorporated into the Banned for Life Terms of Service. Capitalized terms not defined here have the meanings given in the Terms.
#1. The Basic Rule
Post only a truthful account of an experience you personally had or directly witnessed. Be specific about what happened. Separate facts from opinions. Do not use BFL to punish, threaten, shame, or mobilize others against a business or person.
BFL is intended to document negative consumer experiences, not to decide legal guilt, organize retaliation, or provide leverage in a private dispute.
#2. Firsthand Experiences Only
A report must concern an experience that you personally had or directly witnessed. You may not submit:
- something you heard from a friend, relative, coworker, customer, or online source;
- rumors, neighborhood gossip, or social-media allegations;
- a report copied or summarized from another review site, news story, complaint, or lawsuit;
- a report on behalf of another person, unless BFL expressly provides an authorized representative process;
- an experience generated, invented, substantially rewritten, or embellished by another person or automated tool; or
- a report about a business you did not actually patronize or interact with.
You may describe communications you personally received, including emails, messages, receipts, and business responses, if you are legally permitted to disclose them and remove unnecessary personal information.
#3. Be Accurate, Specific, and Fair About Context
#3.1 State facts carefully
Describe observable details such as:
- what you purchased, ordered, requested, or were promised;
- when and where the interaction occurred;
- what you personally saw, heard, received, or paid;
- what steps you took to raise the issue; and
- how the business responded.
Do not state a guess, inference, or assumption as a fact. If you are uncertain, say so. Avoid absolute statements such as “always,” “never,” or “everyone” unless you can truthfully support them.
#3.2 Distinguish opinions from factual claims
Opinions should be clearly framed as opinions. “I thought the meal was inedible” is different from stating that food was contaminated. “The transaction felt dishonest to me” is different from stating that someone committed fraud.
Calling a statement an opinion does not make an otherwise false factual assertion acceptable.
#3.3 Include material context
Do not crop, edit, summarize, or present information in a way that materially changes its meaning. If the business corrected the issue, refunded you, apologized, or disputed your account, include that context where relevant. You may criticize the response, but you may not knowingly omit it to create a materially false impression.
#3.4 Keep reports current
If you learn that a material factual statement was wrong, promptly correct or remove it. If the business later resolves the problem, you may update the report while preserving an accurate account of the original experience.
#4. Lifetime Ban Ratings
The Lifetime Ban rating is your expression of dissatisfaction with your experience:
- One Lifetime Ban: bad enough that you would not return.
- Two Lifetime Bans: seriously unacceptable in your view.
- Three Lifetime Bans: extreme in your view and requiring a detailed factual explanation.
The rating must relate to the experience described in your report. Do not select a higher rating to gain attention or punish a business. For a three-ban report, BFL may require a longer narrative, an experience date, a specific issue category, supporting context, and additional review before publication.
#5. Serious Allegations
Allegations of criminal conduct, fraud, discrimination, food contamination, serious health or safety violations, abuse, professional misconduct, or other unlawful conduct create heightened risk. Do not make these accusations based on suspicion, rumor, a disagreement over service, or your interpretation of conduct you are not qualified to assess.
Where the Service permits a serious allegation, you must:
- have a genuine firsthand factual basis;
- identify the specific conduct you personally observed;
- avoid stating a legal or technical conclusion as established fact;
- provide material context and available supporting information;
- avoid identifying individual employees unless necessary and expressly permitted; and
- submit the report for any enhanced review required by BFL.
BFL may require revisions, restrict visibility, decline publication, or direct you to an appropriate regulator or emergency service. BFL is not the place to report an emergency or seek immediate protection.
#6. Do Not Identify or Target Private Individuals
Your report should ordinarily concern the business, not an individual employee, customer, owner, contractor, or other private person.
Unless BFL expressly permits it after review, do not include:
- a private person’s full name;
- a photograph in which a private person is identifiable;
- a personal email address, telephone number, home address, or social-media account;
- an employee’s schedule, vehicle, license plate, family information, or other identifying detail;
- accusations about an identifiable employee or owner; or
- information that could expose a person to harassment, stalking, identity theft, or physical danger.
You may use a general role where needed, such as “the manager on duty” or “the cashier.” Before uploading media, crop or blur faces, name tags, license plates, account numbers, and other unnecessary identifiers.
Public availability elsewhere does not automatically make personal information appropriate for BFL.
#7. Privacy and Sensitive Information
Do not post:
- home addresses or private location information;
- personal telephone numbers or email addresses;
- government identification numbers;
- payment-card, bank-account, or authentication information;
- full order, account, reservation, claim, or prescription numbers;
- medical or health information about another person;
- biometric information;
- information about a minor;
- confidential personnel or employment records;
- privileged legal communications;
- trade secrets or confidential business information; or
- intimate images or sexual information.
Receipts, invoices, screenshots, correspondence, and photographs must be redacted before upload. BFL may apply technical redaction or metadata-removal tools, but you remain responsible for reviewing what you submit.
#8. Harassment, Threats, and Brigading
Criticism of a business is permitted. Harassment and retaliation are not.
You may not:
- threaten violence, property damage, economic harm, exposure, or retaliation;
- wish death, injury, illness, or other harm on a person;
- repeatedly target or contact another user or business after being asked to stop;
- encourage others to call, visit, message, review, boycott, report, or otherwise target a person or business;
- publish contact information for the purpose of directing attention or hostility;
- celebrate or encourage vandalism, theft, disruption, or intimidation;
- ridicule a person’s appearance, disability, accent, perceived intelligence, or personal characteristics;
- use degrading, sexually explicit, or humiliating language about a person; or
- continue a dispute across multiple accounts, listings, or comment threads.
Do not take a BFL dispute offline. Credible threats may be escalated to appropriate authorities.
#9. Hate and Discriminatory Content
Do not attack, degrade, exclude, threaten, or promote hatred against a person or group based on race, color, ethnicity, national origin, religion, sex, pregnancy, sexual orientation, gender identity or expression, age, disability, medical condition, veteran status, citizenship, caste, or another characteristic protected by law or recognized in BFL policy.
You may report a firsthand experience of alleged discrimination if you describe the specific conduct carefully and comply with Section 5. Do not respond to alleged discrimination with slurs, stereotypes, or attacks.
#10. Conflicts of Interest, Fake Reviews, and Manipulation
You may not submit or influence Content:
- about your employer, former employer, competitor, client, vendor, tenant, landlord, family member, or another party where an undisclosed relationship could affect credibility;
- in exchange for money, products, discounts, refunds, loyalty points, entries, gifts, or other benefits;
- through an account you do not control;
- through multiple accounts or coordinated participants;
- to manipulate report counts, Lifetime Ban ratings, likes, comments, follows, watchlist entries, leaderboard rankings, participation streaks, guide inclusion, or search placement;
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- at the direction of a political campaign, advocacy group, competitor, or reputation-management service without clear disclosure and BFL’s written permission; or
- using bots, scripts, artificial intelligence, click farms, or other automated or deceptive means.
Businesses may not submit favorable or unfavorable reports about themselves, competitors, customers, or employees.
#10.1 Rankings and community helpfulness
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Leaderboards, weekly participation streaks, and profile rankings on the Service reward community helpfulness — including the number of times other users mark your reports or comments as helpful, comments you make, and flags you raise that moderators uphold. They do not reward the number of reports you post. Submitting reports, tagging companions, or entering pairwise severity comparisons in order to gain rank, streaks, badges, or standing on the Service is a form of incentivized content and violates these Guidelines.
Auto-generated guides on the Service (for example, "most-banned {category} in {city}") are compiled by the Service from the aggregate public reports of multiple independent users and require a minimum threshold of distinct reporters per place before that place may appear in any guide. Guide inclusion is automatic and moderator-independent; you cannot request, purchase, or otherwise cause a place to be featured in a guide by any means other than legitimate independent user reports meeting that threshold.
#11. No Extortion or Conditional Posting
You may not demand or accept money, goods, services, refunds, discounts, employment action, or another benefit in exchange for:
- posting or not posting a report;
- increasing or decreasing a rating;
- editing or deleting Content;
- withholding photographs or allegations; or
- ending a campaign of comments or complaints.
You may truthfully state that you requested a refund or other resolution. You may not use a threatened BFL post as leverage. Businesses may not offer value conditioned on removing or changing Content, although they may resolve the underlying customer issue without that condition.
#12. Photographs, Receipts, and Other Media
Only upload media that:
- you created or are authorized to use;
- relates directly to the reported experience;
- has not been deceptively edited or generated;
- does not expose private or sensitive information;
- does not identify a minor;
- does not contain sexual, violent, or exploitative content prohibited by law or policy; and
- complies with applicable rules concerning recording and photography.
Do not upload stock images as evidence. Do not use artificial-intelligence-generated images, reenactments, or altered media in a way that suggests they depict the actual business or event. If permitted illustrative media is materially edited, label it clearly.
BFL may resize, convert, crop, strip metadata from, blur, quarantine, or remove media. Technical processing does not mean BFL has authenticated the media.
#13. Copyright and Trademark
Do not copy reviews, articles, photographs, menus, logos, videos, or other protected material merely because it appears online. Use only material you created, licensed, or may lawfully use.
Incidental display of a business name or sign in a genuine report may be permitted, but do not use a trademark to impersonate a business or suggest sponsorship.
#14. Comments and Replies
Comments should discuss the report, ask a relevant question, or provide respectful firsthand context. Comments may not:
- pile on with insults or unrelated accusations;
- introduce rumors or secondhand allegations;
- pressure the contributor to reveal private information;
- organize off-platform action;
- relitigate an unrelated personal dispute;
- disclose the identity of an anonymous or pseudonymous contributor;
- attack another commenter; or
- repeat removed material.
Disagreement is permitted. Abuse is not. BFL may slow, limit, close, or remove a comment thread when activity becomes hostile, repetitive, manipulated, or unsafe.
#15. Reserved
#16. Off-Topic, Promotional, and Low-Quality Content
Content may be removed or restricted if it is:
- unrelated to a firsthand consumer experience;
- duplicative or posted in the wrong place;
- unintelligible, excessively repetitive, or substantially empty;
- promotional, solicitational, or commercial;
- primarily political or ideological rather than about the experience;
- a customer-service request with no substantive report;
- an attempt to sell, recruit, fundraise, or redirect traffic; or
- generated in bulk or without meaningful human review.
#17. Flagging Content
Use the flagging tool honestly. Select the most accurate reason and explain the specific issue. Do not file repeated or coordinated flags merely because you disagree with a report or dislike its rating.
Our principal moderation categories include:
- DEFAMATORY: a potentially false factual assertion that may harm reputation.
- HARASSMENT: targeted abuse, threats, intimidation, stalking, bullying, or attacks based on a protected characteristic.
- SPAM: promotional, repetitive, automated, deceptive, fake, incentivized, or irrelevant material.
- PRIVATE_INFO: personal, sensitive, confidential, or identifying information.
- OFF_TOPIC: content not sufficiently related to the place, report, or discussion.
- OTHER: another specific violation explained by the reporter, including copyright infringement and impersonation.
A flag is an allegation, not a decision. Misuse of reporting tools may result in restrictions.
#18. Enforcement
Depending on severity, context, history, and risk, BFL may:
- provide an educational notice or warning;
- ask for clarification, evidence, redaction, or edits;
- add a label or limit distribution;
- temporarily hide Content during review;
- disable comments or other features;
- remove Content;
- restrict posting privileges;
- suspend or terminate an account;
- preserve information for a dispute or legal process; or
- refer credible safety concerns to appropriate authorities.
BFL may act immediately and without advance notice when necessary to protect safety, privacy, legal rights, evidence, or the integrity of the Service. Enforcement may differ based on context and does not create a precedent or promise of identical treatment in every case.
#19. Corrections and Appeals
If BFL asks you to revise Content, address the identified issue directly. Do not evade a restriction by reposting substantially similar material.
Where an appeal is available, submit it through the identified channel and include:
- the Content identifier or URL;
- the decision being appealed;
- the reason you believe the decision was incorrect;
- any relevant context or supporting information; and
- the correction or outcome requested.
Appeals must be truthful, concise, and respectful. BFL may decline duplicative, abusive, fraudulent, or untimely appeals.
#20. Contact
To report Content, use the in-product flagging feature whenever possible.
For other questions about these Guidelines:
Kontracts Corp.
c/o Harvard Business Services, Inc., 16192 Coastal Highway
Lewes, Delaware 19958
Email: bannedforlifeapp@gmail.com
Telephone: 561-320-3663
Privacy requests should be submitted as described in the Privacy Policy.